Our experience is just what I expected, it performs as well as the disks you put behind it; no magic. In our case that would be worse than the DS it replaced as the DS had 3x the spindle count to serve the same data.

User experience in my mind is awful. There are some pitfalls in the UI that could cause some pretty serious disasters. I’m sure if you’re well versed in HDS’s suite of tools it’s great. I’m not, I’m just Joe SAN admin and to me the UI for management of our HDS gear is clunky, buggy, slow and ugly to be certain.

There are other quirks. I feel no need in sharing, my opinion remains the same. There is nothing wrong with the equipment per-se, it does work. There is a lot wrong with the personnel selling and supporting the equipment (not all, but most). I just can’t understand how they maintain a large market share facing the ninja-like staff of some of the other storage vendors I’ve worked with in my day.